We appreciate your interest in our company, products and services and would like you to feel secure when visiting our website also regarding the protection of your personal data.
We want you to know when we collect what information and how we use it. We have taken technical and organizational measures to ensure that the data protection rules of both us and our external service providers are respected.
When collecting and processing your data, we strictly adhere to the currently valid data protection regulations. The legal basis is in particular the Data Protection Act 2000, the Data Protection Act 2018, the General Data Protection Regulation and the Telecommunications Act 2003, as amended. These legal provisions serve the right to protection of personal data.
1. Repsonsible for data protection
A - 4600 Wels
tel: +43 7242 / 634 - 0
2. Collection and processing of personal data
Personal information is information about your identity. These include e.g. information such as name, address, telephone number or e-mail address. The use of our website does not require that you disclose personal data. In certain cases, however, we will need your name and address, as well as other information, so that we can provide the services you require.
The same applies, for example, to the sending of information material and ordered goods or to answering individual questions. Where necessary, we will inform you accordingly. In addition, we only store and process data that you voluntarily provide to us and, if necessary, data that we collect automatically when you visit our Internet pages (e.g. your IP address and the names of the pages you have visited, the browser you use and your operating system, date and time of access, used search engines, names of downloaded files).
If you make use of our services, as a rule, only those data are collected that we need to provide the services. As far as we ask you for more information, it is voluntary information. The processing of personal data takes place exclusively for the fulfillment of the requested service and for the preservation of legitimate business interests.
Unless you provide us with data, we must generally decline to contract or perform certain services.
Data that is collected automatically when visiting our website
When using our website, data are stored for organizational and technical reasons. Every time a user accesses our website and every time a file is accessed, access data about this process is stored in the form of log files. The following data is collected: website from which you access our site; the names of the pages you have visited, the browser you are using and your operating system; date and time of access, used search engines, names of downloaded files; your IP address; transferred amount of data; notification of whether the retrieval was successful or a message as to why a retrieval may have failed.
We evaluate these technical data anonymously and only for statistical purposes, in order to be able to continuously optimize our website and to make our internet offers even more attractive. This information is stored separately from other personal information stored on secured systems. Conclusions on individual persons are not drawn.
3. Purpose limitation, legal basis, duration of storage and recipients
Purpose limitation of personal data
In general, we will use the personal information you provide to respond to your requests, process your orders, or provide you with access to specific information or offers. Customer Relationship Management may also require that we or our service provider use such personal information to inform you about product offerings or conduct online surveys to better serve our customers' needs and requirements.
Of course we respect if you do not want to give us your personal data to support our customer relationship (especially for direct marketing or for market research purposes). We will not sell or otherwise market your personal information to third parties.
We will collect, process and use the personal data provided by you online only for the purposes communicated to you. A transfer of your personal data to third parties will not take place without your express consent.
Surveys of personal data as well as their transmission to authorized persons of state institutions and authorities are carried out only in the context of the relevant laws or if we are obliged by a court decision to do so. Our employees and the service companies commissioned by us, are obliged to secrecy and to comply with the provisions of the Data Protection Act.
The legal bases for the processing of your personal data are in particular:
- Contract fulfillment (Art 6 Abs 1 lit b DSGVO);
- Fulfillment of legal obligations (Art 6 Abs 1 lit c DSGVO);
- Your consent (Art 6 Abs 1 lit a DSGVO) (z.B. Cookies etc.);
- Safeguarding of legitimate interests (Art 6 Abs 1 lit f DSGVO).
If you have given us consent to the processing of your personal data, processing will only take place in accordance with the purposes set out in the declaration of consent and to the extent agreed therein. A given consent can be withdrawn at any time with effect for the future.
However, you are not required to give consent for the processing of data that is not relevant or necessary for the performance of the contract or specific service.
We process your personal data, as far as necessary, for the duration of the entire business relationship (from the initiation, execution to the termination of a contract) or for the duration of the individual services and beyond in accordance with statutory retention requirements and documentation requirements or as long as our legitimate interest at the storage to defend against any liability claims.
Within SONNHAUS, those employees receive the necessary data, which they need to fulfill their contractual and / or legal obligations as well as to safeguard legitimate interests. In addition, contract processors, e.g. IT service providers, commercial and advertising agencies and cooperation partners, receive your data, if they need this to fulfill their respective task. These processors committed to comply with the applicable data protection regulations. Contracts with the processors were concluded in accordance with Art. 28 DSGVO. For more information about our contract processors, please contact email@example.com .
Some of the above mentioned recipients are located outside your country or process your personal information there. The level of privacy in other countries may not be the same as your country's. However, we only transfer your personal data to countries for which the EU Commission has determined that they have an adequate level of data protection, or we take measures to ensure that all recipients have an adequate level of data protection.
When you visit one of our websites, we may store information in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive.
Besides the internet protocol address no personal data of the user are stored. This information is used to automatically recognize you on your next visit to our websites and to facilitate navigation. Cookies allow us, for example, to customize a website according to your interests or to store your password so that you do not have to re-enter it every time.
Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. How this works in detail, please refer to the instructions of your browser manufacturer. If you do not accept cookies, this may lead to functional restrictions of our offers.
5. Consent and right of withdrawal
If consent is necessary for the processing of your data, we will process it only after your express consent.
Basically, we do not process data of minors and are not authorized to do so. By submitting your consent, you confirm that you have reached the age of 14 years or the consent of your legal representative.
Your consent can be revoked at any time by sending an E-Mail to
Due to the revocation of the consent, the legality of the processing based on the consent until the revocation is not affected.
6. Data security
Your data security is our highest concern. We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All of our employees and all persons involved in the data processing are obliged to comply with all data protection regulations as well as the confidential handling of personal data.
In case of collection and processing of personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our hedging measures are continuously revised in line with technological developments.
8. Your rights
You have the right to information, correction, deletion, limitation, data portability, revocation and opposition at any time. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the Austrian Data Protection Authority (Wickenburggasse 8, 1080 Wien, E-Mail: firstname.lastname@example.org, tel: +43 1 52 152 0).
At www.dsb.gv.at/links you will find an overview of all national data protection authorities.
9. Information and contact
You retain control of all provided personally identifiable information. Upon request, we will gladly inform you in writing whether and which personal data is stored. You can also request the deletion of your data, as long as these are not required for the settlement of contractual relationships, we are legally obliged to store them or we need the data to ward off any liability claims.
Please contact us regarding your rights and any other questions and suggestions concerning data protection:
A - 4600 Wels
tel: +43 7242 / 634 - 0
Last update: 26. Juni 2019